Privacy Policy

Think.Print.Now Pty Ltd (TPN) understands that privacy and how we collect, use, disclose and protect your information is important to you. We are committed to ensuring the privacy of your information and to complying with the Australian Privacy Principles (APPs), which are contained in the Privacy Act 1988 (Privacy Act). In summary, personal information is information or an opinion (whether true or not) about an identified, or reasonably identifiable, individual.

1. What Personal Information does TPN collect and hold?

TPN is a leading provider of hardcopy legal services in New South Wales. The types of personal information that TPN collects will depend on the nature of your dealings with us. We may collect personal information from you when you:

• instruct TPN to provide you with services;
• Purchase or subscribe to a LIO online service;
• Subscribe to our website ( www.thinkprintnow.com.au)
• Engage in business dealings with us (whether as one of our suppliers, or as a regulator we deal with, or in the context of a transaction), or
• Apply or register your interest for employment with TPN.

The personal information we will collect from you will usually include your name, title, address and email address and contact numbers (telephone, email & mobile). If necessary for the purposes of providing advice to you, or for providing you with other information (such as email updates) sometimes we may collect other personal information from you, such as the areas of our services which you are interested in. However, we do not collect personal information that we do not need.

Please note that, while we seek to minimise the personal information we collect, if you do not provide us with the personal information we request, we may not be able to provide you with the services and other assistance you seek.

Generally, we endeavour to collect personal information directly from the individuals concerned. However, if this is not practicable, we may collect personal information about individuals from third parties, including from publicly available sources. If we do, we will take reasonable steps to ensure that the individuals concerned are made aware of the collection of their information.

If you are one of TPN‘s ‘business contacts’ (e.g. a contact person in one of our suppliers, or in a government agency or company with which we deal), we may collect basic business contact information from you (e.g. your name, title and work contact details). TPN will not ask to collect sensitive information about you (such as details of your racial or ethnic origin, political affiliation, religious beliefs, sexual preferences, criminal convictions or health information) unless it is needed for the purposes of providing services.

 

2. How does TPN use Personal Information?

TPN’s policy is only to use personal information collected from business contacts for the business purpose for which it was collected.We need to collect personal information so that we can provide our products and services, and conduct our business. We also collect personal information so that we can communicate new developments to our clients and to those people who have subscribed to our website or mailing lists. If, at any time, you do not wish to receive these kinds of communications, please let us know.

3. Will Your Personal Information be given to anyone else?

TPN does not sell, rent or trade personal information about you to or with third parties. Personal information may be disclosed outside of TPN in the circumstances described below: (a) Disclosures to external service providers

TPN may disclose personal information to external service providers who help us operate our business. If LIO engages external service providers, TPN takes steps to ensure that those external service providers:

• Comply with the APPs when they handle personal information about you (regardless of whether they are a small business, and would otherwise be exempt from the privacy laws); and
• Authorised only to use personal information for the limited purposes specified in our agreement with them.

4. Security of Personal Information

TPN takes reasonable steps to ensure the security of your personal information. Our premises are in secure buildings with access restricted to passcard holders. Our IT systems are password protected and we conduct regular audit and data integrity checks. We frequently update our anti-virus software in order to protect our systems (and the data contained in those systems) from computer viruses.

5. Access and Correction

Under the Privacy Act, you have the right to:

• seek access to your personal information handled by TPN;
• ask us to update or correct your personal information when it is inaccurate, incomplete or out of date; and

If you wish to access the personal information that TPN holds about you, please set out your request in writing, and forward this to TPN using the contact details set out at the end of this Privacy Policy.

To provide you with access to your personal information held by us on our current records, TPN can provide you with a copy of the relevant personal information (ordinarily, an electronic print-out or a photocopy). TPN will not charge you for the cost of providing this type of access to these current records.

For legal and administrative reasons, TPN may also archive non-current records containing personal information, such as back up data files. Please note that if we do provide access to old records, we may charge you for the cost of providing such access.

If you are of the view that personal information about you is inaccurate or out of date, or if you have any other queries about access and correction, please contact TPN using the contact details set out below.

6. Making a complaint

If you wish to make a complaint about how TPN handles your personal information, please contact us setting out your complaint in writing, and forward it to TPN, using the contact details below.

We will deal with all requests for access to personal information or complaints as quickly as possible and will endeavour to get back to you within a reasonable timeframe.

7. How do we handle the personal information of job applicants?

TPN collects personal information about and from individuals who apply for employment with TPN. The information we collect includes the job applicant’s:

• personal contact details and gender;
• educational and employment history, and relevant qualifications and employment history;
• eligibility to work in Australia; and
• referees’ contact details.

We may collect this information directly from the job applicant or indirectly from a third party, including from a recruitment agency. If necessary, we will also collect information about applicants from referees and from professional social networking sites like LinkedIn.

If the applicant proceeds to the interview stage, we will collect information about the applicant’s performance during interview.

TPN is committed to a policy of diversity and inclusion. For this reason, we also collect information as to whether a job applicant identifies as Aboriginal or Torres Strait Islander. We collect this information for the sole purpose of monitoring the implementation of our equal employment opportunities policy. TPN will not use this information for any other purpose.

If you do not provide with us the information we request, we may not be able to process or assess your job application.

TPN uses the personal information we collect about job applicants to assess their eligibility and suitability for employment with the firm. Generally, our assessment of applicants’ personal information will relate to a particular role. However, we may also retain and use applicants’ personal information to assess their suitability for other roles with the firm. We do not disclose the personal information we collect from applicants to any other person or entity.